We aim to ensure customer satisfaction with every purchase.

Refund eligibility:

• Item is damaged or defective
• Wrong product received
• Order not delivered

Conditions:

• Requests must be made within 7 days of delivery
• Product must be unused and in original packaging

Refund process:

Once approved, refunds will be processed to your original payment method within 5–10 business days.

Note: Certain items may not be eligible for refund depending on product type or hygiene reasons.